We are located at
Calle Triana 120, 6th floor, left
35002 Las Palmas de Gran Canaria
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Monday - Thursday 8:00 to 17:00 h.
Friday 8:00 to 14:00 h.

Privacy Policy

The privacy policy forms part of the general conditions governing this website.

1. Who is the data controller?

Sellboost Solutions S.L. CIF: B76348689 Address: Calle Triana, 120, planta 6, izquierda – 35002 Las Palmas de Gran Canaria phone: 928 258 633 Email: info@sellboost.com

You may contact us in any way you wish. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the modifications. If you belong to any of the following groups, please consult the information in each section.

1.1. Web or e-mail contacts

What data do we collect through the website?

We may process your IP address, which operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, we will identify you so that we can contact you if necessary.


For what purposes will we process your data?

  • Answer your queries, requests or petitions.
  • Information by electronic means, concerning your request.
  • Commercial or event information by electronic means provided that express authorisation has been given.
  • Carry out analysis and improvements on the Web, about our products and services.
  • To improve our commercial strategy.

What is the legitimacy of the processing of your data?

Acceptance and consent of the interested party: In those cases where it is necessary to fill in a form and click on the send button in order to make a request, the completion of the form will necessarily imply that the interested party has been informed and has expressly given their consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol in the mandatory fields. If you do not provide these fields, or do not tick the checkbox to accept the privacy policy, the information will not be allowed to be sent. It usually has the following formula: “□ I have read and accept the Privacy Policy”.

1.2. Clients

For what purposes will we process your data?

– Answering your queries, requests or petitions. – Drawing up the budget and monitoring it by means of communications between both parties. – Information by electronic means, related to your request. – Commercial or event information by electronic means, provided that express authorisation has been given. – To manage the administrative, communications and logistics services carried out by the Responsible Party. – Invoicing and declaration of the appropriate taxes. – Carrying out the corresponding transactions. – Control and collection procedures.

1.3. Suppliers

For what purposes will we process your data?

– Information by electronic means, relating to your request. – Commercial or event information by electronic means, provided that there is express authorisation. – To manage the administrative, communications and logistics services provided by the Controller. – Invoicing. – To carry out the corresponding transactions. – Invoicing and declaration of the appropriate taxes. – Control and collection procedures.

What is the legitimacy of the processing of your data?

The legal basis is the acceptance of a contractual relationship, or alternatively your consent to contact us or offer us your products by any means.

1.4. Social media contacts

For what purposes will we process your data?

– Respond to your queries, requests or petitions. – Manage the requested service, answer your request, or process your request. – Engage with you and create a community of supporters.

What is the legitimacy of the processing of your data?

Acceptance of a contractual relationship in the relevant social network environment, and by its privacy policies: • Facebook • Instagram • Twitter • LinkedIn • Pinterest • Google y Youtube

How long will we keep data?

We can only consult or remove your data in a restricted way when you have a specific profile. We will process your data for as long as you allow us to do so by following us, being a friend or by “liking”, “following” or similar buttons. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

1.5. Jobseekers

For what purposes will we process your data?

– Organisation of selection processes for the recruitment of employees. – To arrange job interviews and evaluate your application. – If you have given us your consent, we may pass it on to partner or related companies for the sole purpose of helping you find employment.

How long will we keep data?

We also inform you that one year after receipt of your curriculum vitae, we will proceed to its secure destruction.

What is the legitimacy of the processing of your data?

The legal basis is your unambiguous consent by sending us your CV.

2. Do we include personal data of third parties?

No, as a general rule we only process the data provided to us by the data subjects. If you provide us with data of third parties, you must inform and request their consent beforehand, otherwise we will be exempt from any liability for non-compliance with this requirement.

3. What about data on minors?

We do not process data of children under 14 years of age without the consent of a parent or legal guardian. Therefore, please refrain from providing them if you are not of that age or, where appropriate, to provide data of third parties who are not of that age. Sellboost Solutions S.L. disclaims any liability for breach of this provision.

4. Will we communicate electronically?

They will only be made to process your request, if it is one of the means of contact you have provided us with.

If we send commercial communications, they will have been previously and expressly authorised by you or on the basis of legitimate interest.

5. What security measures do we apply?

Taking into account the nature, scope, context and stated purposes of the processing, as well as the risks of varying likelihood and severity to your rights and freedoms, Sellboost implements (and will implement) appropriate technical and organisational measures to ensure appropriate security and protection of your personal data by meeting privacy by design and by default criteria, as well as applying a system approach to concurrent risk which will be reviewed and updated by Sellboost as necessary.

The use of the Hyper Text Transfer Protocol (HTTPS) on our Platform is an enhanced guarantee for the security of your personal data.

6. To which recipients will your data be disclosed?

Your data will not be passed on to third parties, unless legally obliged to do so. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement. In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When we instruct them to do so, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.

Any international transfer of data when using American applications will adhere to the Privacy Shield agreement, which ensures that American software companies comply with European data protection policies on privacy.

Notwithstanding the foregoing, in our cookies policy, you will find information on the use of cookies by third parties that may make international transfers of personal data. You can consult the privacy information of third parties that serve cookies on this website, through our cookies policy.

7. What rights do you have?

– To know whether or not we are processing your data. – To access your personal data. – To request the rectification of your data if it is inaccurate. – To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent. – To request the restriction of the processing of your data, in certain cases, in which case we will only keep them in accordance with the regulations in force. – To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send it to the new data controller that you designate to us. This is only valid in certain cases. – To lodge a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not dealt with you correctly. – To revoke consent for any processing for which you have consented, at any time. If you modify any data, please let us know so that we can keep them up to date.

8. Do you want a form for the exercise of rights?

We have forms for the exercise of your rights, ask us for them by email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.

These forms must be signed electronically or be accompanied by a photocopy of your ID card. If you are represented by someone else, you must attach a copy of their DNI, or also signed with your electronic signature.

Forms can be submitted in person, by letter or by email to the address of the responsible person at the beginning of this text.

9. How long does it take for us to reply to your exercise of rights?

It depends on the law, but at the most within one month from your request, and two months if the matter is very complex. We will notify you if we need more time.

10. Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website or by clicking here.

11. How long will we keep your personal data?

Personal data will be kept for as long as you remain connected with us. Once you disassociate yourself from us, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period during which a judge or court may require them in accordance with the statute of limitations for legal actions. The data processed will be kept until the aforementioned legal periods expire, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their deletion or revokes the consent granted.

We will retain all information and communications relating to your purchase or the provision of our service, for the duration of product or service warranties, to address potential claims.

12. Validity and modification of the privacy policy

Sellboost reserves the right to modify this policy to adapt it to future legislative, doctrinal or jurisprudential developments that may apply, or for technical, operational, commercial, corporate and business reasons, informing you in advance and reasonably of the changes that occur when possible. In any case, it is recommended that, each time you access this website, you read this policy in detail, as any modification will be published on this website.

Sellboost may also inform you personally and in advance of planned changes to this policy, prior to their entry into force, provided that this is technically and reasonably possible, in particular when you are a registered user or customer of Sellboost.

13. Jurisdiction and venue

In general, any controversy and conflict shall be submitted preferentially by the parties to the knowledge of the same for the purpose of seeking an amicable solution by mutual agreement, using, for these purposes, the channel and e-mail provided in the previous section.

In the event that this is not possible, in accordance with the criteria contained in the RGPD for determining the competence of the leading or main authority in order to hear any conflict, controversy or claim regarding this privacy policy, at least in administrative proceedings, we hereby inform you that this authority will be the Spanish Data Protection Agency (AEPD), in accordance, in all cases, with the provisions of article 56 of the RGPD.

As regards the right to effective judicial protection against Sellboost in these cases, shall also be as provided in Article 79.2 of the RGPD, and may exercise the corresponding action before the Judges and Courts of Las Palmas de Gran Canaria. The current Spanish and European regulations applicable in this area shall be complied with.


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